Shipping
What are your delivery times?
Your order is custom-created for you. Our expert craftsmen dedicate themselves to producing and delivering premium goods. Quality takes precedence over speed, and if an item is not in stock or already in production, delivery to SDH is approximately 6-8 weeks.
Can orders be delivered to a home address?
Absolutely! Be sure to collaborate with your nearest retailer, they can assist you in your order and coordinate where you would like your order delivered. There will be a $10 dropship fee.
Product
Do you offer custom bedding?
Yes! Let's us know what you need and we will promptly write up a quote.
Do you have items in stock?
Yes, we keep some items in stock, but with over 300 fabrics in the line many items are made to order by a team of skilled seamstresses - tailored for you.
What's the best way to care for your linens?
All of our linens are best washed with SDH fine fabric wash. Our signature and house formualted detergent is cold water activated and will keep your fabrics colorful and healthy. If you must use a fabric wash other than SDH fine fabric, ensure it does not have any chemical bleaches, dyes or softeners as these will damage your natural fibers, and reduce the longevity of your beloved items.
Why are your pillow cases and duvets so large?
Since we are working with natural fibers, all of our fabric will be cut slightly larger to account for shrinkage after your first wash. If you have already washed your product and it measures different than what is listed in your pricelist, please reach out and we will be glad to help you resolve this issue.
Are your pillow cases closed?
At SDH we provide various customizations for bedding. Pillow cases feature our signature fabric buttons for light weight fabrics, and tie closures for heavy weight fabrics. A few custom options we also offer include envelope tuck, hotel closure, zipper, and customizable closure placement.
General Questions
For a king size bed, would you recommend a dual king fitted sheet?
Yes, our dual king fitted sheets will fit your king mattress perfectly.
What is the difference between a fitted sheet and a supreme fitted sheet?
A supreme fitted sheet as an increased pocket depth to 17 inches. This is ensure you have a proper fit on taller mattress.
What is the difference between a top sheet supreme and a top sheet.
A supreme top sheet is larger in size and perfect for bigger mattresses, offering extra fabric to drape over the sides of your bed or to share.
